Privacy Policy

This policy was last updated on September14, 2018, which entered into effect on October2, 2018.

Introduction
Monsters Money Club we consider your privacy as an upmost priority. As most of our users will be children, privacy and protection of any of your personal data becomes paramount. Specifically, this means we are committed to ensuring:

  • Parents are clear on what personal information is stored about their children and that it is only collected for educational purposes
  • Minimal amount of personal data is stored and whatever is stored is safe and secure
  • Schools and parents to have full control over their children’s data
  • No identifiable data is shared or sold without your permission

We encourage you to read the policy carefully and contact us with any questions or concerns about our privacy practices at help@monstersmoneyclub.com

A note for studentsand parents: If you are under the age of 13(or under the age of 16 for a child in the European Union), please get permission from your parent/legal guardian before using this website or apps or sending us any e-mail or letter. You must be 18 or older to order a subscription to any of the Monsters Money Club educational platform (website and apps.) We will not sell or market directly to minors, and we always seek authorization from a parent or legal guardian whenever we identify that a minor has attempted to purchase a Monsters Money Club product or service. If we learn a student under the relevant age has provided us unauthorised personal information, we will delete that information as quickly as possible. If you believe that a student under the relevant age may have provided us personal information in violation of this paragraph, please contact us at help@monstersmoneyclub.com

A note to schools and education authorities: Wherever we collect PersonallyIdentifiable Information, we do so in support of the educational purposes for which Monsters Money Club is designed. Such information is collected only in conjunction with the use of Monsters Money Club educational platform (website and apps)This data is under the complete ownership and control of the school.

What information do we collect?
For purposes of this policy, we introduce the definitions of how we characterize users’ information:

  • Personally identifiable information is information that can identify a user of the Monsters Money Club educational platform (website and apps), including his or her e-mail, name, and address
  • Anonymous information is information that does not enable identification of an individual user
  • De-identified information is information from which personally identifiable components have been removed. Aggregated or de-identified information is information that is no longer reasonably associated with an identified or identifiable natural person.

The Personal Data we collect depends on the context of your interactions with our educational platform (website and apps), and may include,without limitation, the following:

    • Personally identifiable information such as:
      — Parental information : Name, phone number, email address, postal address, date of birth, identification document numbers
      — Child’s information: Name, age, gender, school name, class name, social media handles, profile photographs and other similar contact information.
      — Student records: such as the history of Monster Money Club lesson animations they’ve watched, the quizzes and activities they’ve completed, levels completed and scores on the Monster Money Club games, multimedia content they have created, and feedback provided by the teacher to the student through Monster Money Club educational platform (website and apps). We do so for the purpose of enhancing teacher and student use of the website.
    • Financial information such as the last four digits and expiry date of your debit / credit card number, payment reason, and other similar financial information;
    • Security information such as passwords, password hints, security questions and answers and other similar security information;
    • Device and technical information such as IP address, unique device identifiers (such as the IMEI number for phones, the MAC address of the device’s wireless network interface), device functionality (browser type and version, operating system and platform, hardware used, browser plug-in types and versions) and other similar device and technical information;
    • Usage information such as information about page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), error reports and performance data (ie: details of the software or hardware related to an error, content of files You were using when an error occurred), troubleshooting and help data plus other similar usage information;
    • Any other information you directly provide to us when filling out forms, corresponding with us (ie: email, conversations with Member Services by phone or chat sessions), filling out surveys, providing us with feedback and product reviews and other similar information.

Please note that a parent or guardian, as well as an administrator from the school and/or education authority, can view all activity and content associated with your student account, including your student record.

In addition, some information may be collected automatically

We receive and store certain types of usage information whenever you interact with the Monsters Money Club educational platform (website and apps); For example, Monsters Money Club automatically receives and records information on our server logs from your browser, including your IP address, Monster Money Club cookie information, and the page(s) you requested. We also record the details of your activity on the educational platform (website and apps) and the number and frequency of visitors to our site and its components.We do not, however, ask you for, access, or track any geographic, location-based information from your mobile devices (i.e., any information regarding where your mobile device is located on the globe at a particular time) at any time while downloading or using our educational platform (website and apps)

We may also use third-party analytics software to allow us to better understand the functionality of our educational platform (website and apps.) This software may record information such as how often you use the educational platform (website and apps), the events that occur within the educational platform (website and apps), aggregated usage information, performance data, and where the application was downloaded from.

Cookies are alphanumeric identifiers that are transferred to your computer or mobile device to enable systems to recognize a computer or device and specify how and when pages in a site are visited and by how many people. Monster Money Club cookies do not collect personal information, and we do not combine the general information collected through these cookies with other personal information to tell us who you are or what your user name or email address is. While most browsers have an option for turning off the cookie feature, we strongly recommend that you leave Monster Money Club cookies activated, because you may not be able to log in or use many of the educational platform’s most attractive features without cookies enabled. Our partners, affiliates, and service providers, including our advertising partners, may also transmit cookies to your browser or device when, for example, you click on an advertisement that appears on the Services. The use of cookies by third parties is not covered by this Privacy Policy, and we do not have access or control over such cookies.

We do not collect users’ web search history across third party websites or search engines. However, if a user navigates to our website via a web search, their web browser may automatically provide us with the web search term they used in order to find us. Our website does not honour “do not track” signals transmitted by users’ web browsers, so we encourage you to visit the following link if you would like to opt out of certain tracking: http://www.networkadvertising.org/choices or http://www.aboutads.info/choices/. Note that if you wish to opt out, you will need to do so separately for each of your devices and for each web browser you use (such as Internet Explorer®, Firefox®, Safari®).

How do we use personal information?
The Personally Identifiable Information you provide is used for such purposes as driving enhanced educational outcomes, responding to your requests for certain information and services, customizing your experience, and communicating with you about the Services.

1. Enable our education platform (website & apps): we use your data to ensure a safe and controlled education environment, access to specific and tailored educational content, activities, games, apps and tools

2. Enhancing educational outcomes: Our primary objective of using your personal data is to improve the learning experience and enhance educational outcomes. Monsters Money Club aims to provide educators with valuable data to help tailor their teaching, parents with insights to encourage positive financial behaviours in their children and students will receive important feedback to help them translate financial education into rewarding outcomes.We also use anonymous and de-identified data to improve learning opportunities and continually make Monsters Money Club more engaging and effective.

3. Conducting research and marketing relevant products and services: We may send you email communications on an opt-in basis. Web beacons may also be used in some of our emails to let us know which emails (and which links within those emails) have been opened by recipients. This allows us to gauge the effectiveness of our customer communications. If you no longer wish to receive emails from Monsters Money Club, please click the unsubscribe link that is included in the footer of our emails, update your email preferences, or contact us at help@monstersmoneyclub.com. Please note that if you do not want to receive legal notices from us via email, such as this Privacy Policy, those legal notices will still govern your use of the educational platform (website and apps), and you are responsible for visiting this Privacy Policy from time to time to review any changes.
In no event shall we use, share or sell any student Personally Identifiable Information for 3rd party advertising or marketing purposes.

4. Communicating with our user community: We may retain certain information from users when they send us messages through our system or by email or through other online platforms, including Twitter, Facebook etc. We only use such information for providing the services or support requested.

5. Getting feedback from our user community: Certain features we offer include an option to provide us with feedback. The feedback feature does not identify the user submitting it. The feedback option is voluntary and the information a user submits to us will only be used for improving these features. If we receive personally identifiable information through a feedback form we take steps to immediately delete that information.

6. Complying with regulatory bodies: We may release Personally Identifiable Information when we believe in good faith that release is necessary to comply with the law (such as to comply with a subpoena); enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Monsters Money Club, our employees, our users, or others. We will try to give you notice if we release information for these reasons, but please understand that we reserve the right not to, as it may not be practical, legal, or safe to do so.

What legal basis do we have for processing your personal data?

You consent to the Privacy Policy terms by requesting access to or using our services: By requesting access to or using our services you are agreeing to this Privacy Policy and our collection, use and sharing of your Personally Identifiable Data as defined below.

If You don’t agree to these policies and would rather stop using our services, you can do so at any time by contacting us at help@monstersmoneyclub.com or by updating your user profile on the education platform.

This Privacy Policy applies to any person, child or adult requesting access to or using our services: This Privacy Policy applies to children and adults who request, access or use our education platform (website and apps) but excluding services that state that they are offered under a different privacy policy.

We are in the process of signing the K-12 School Service Provider Pledge to Safeguard Student Privacy.We encourage schools to use our privacy notice to inform parents/guardians of our products and practices.We provide prominent notice to users before making any material change to our Privacy Policy that affects them.

GDPR Compliance
Monsters Money Club recognizes the users’ rights under the General Data Protection Regulation (GDPR) with respect to the personal data provided to us.Please see the EU privacy notice for more information on GDPR compliance. Schools in the EU should use this notice for the parents/guardians of their students.

Where do we store, process and personal data?
We strive to maintain security policies and procedures that are designed to protect your information.

      • We take extra measures to ensure the safety of Personally Identifiable Information and Student Records and apply a Secure Sockets Layer (SSL or HTTPS) encrypting technology to establish and ensure that all data passed between the server and the browser remains encrypted.
      • Governance policies and access controls are in place to ensure that the information of each education authority, school, or other subscriber is separated, and all subscribers can only access their own data.
      • Our servers are located in a secured, locked, and monitored environment to prevent unauthorized entry or theft, and are protected by a firewall. The servers are located in a data center in the United States and backed up daily to a secure, U.S.-based, off-site data center.
      • Only limited Monsters Money Club personnel have access to the database, and personnel only access it when necessary to provide services. Personnel with access to Student Records pass criminal background checks and undergo periodic privacy training.
      • We follow standardized and documented procedures for coding, configuration management, patch installation, and change management for all applicable servers, and we audit our practices at least once a year.

While we strive to maintain best industry-standard privacy and security practices, it should be noted that no industry system is fail proof. We have established a Disaster Recovery Plan for use in an actual data breach, loss, or disaster. This includes notifying the affected subscriber(s), and as appropriate, coordinating with the subscriber to support notification of affected individuals, students, and families when there is a substantial risk of harm from the breach or a legal duty to provide notification.

How long do we keep your personal data for?
Schools are able to delete information at any time and in real time using the administrator dashboard. Once information is deleted, we do not retain any copies. If information was not deleted by the school or the district before the subscription expired, we retain such information for a limited period of two years. Student accounts within the Monster Money Club educational platform (website and apps) that have not been active for a period of two years are automatically deleted. After such a period, all information is automatically disposed of and deleted – first from our server and then, two weeks later, from any back-up server. At that point it cannot be restored.

If your jurisdiction requires the deletion of student data within a shorter time period, or upon immediate termination of the subscription, you are required to delete such data using the administrator dashboard as mentioned above or contact us for assistance at help@monstersmoneyclub.com. Schools may request copies of any raw data from the database, which shall be provided within four (4) weeks of the request.

Your rights in relation to personal data
We strongly believe that schools maintain control over their student data, and as such can access, edit or delete it at any time. Equally, we believe that parents should also know what data is being collected on their children and be able to access or delete it at any time.

1. You can ask us to view, edit or delete Personally Identifiable Data: Please contact us on help@monstersmoneyclub.com if you wish to do this. Upon successful verification of your identity, you are entitled to obtain the following information about your own personal data:

      • The purpose of the collection, processing, use and storage of your personal data
      • The categories of personal data stored about you
      • The envisaged period of storage for your personal data or the rationale for determining the storage period

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month in which case we will notify you and keep you updated.
2.On closing your account: You can choose to close your Monsters Money Club account at anytimeby contacting us on help@monstersmoneyclub.com or through your user profile on the education platform. In this case, all information is automatically disposed of and deleted – first from our server and then, two weeks later, from any back-up server
3. You can ask us to stop sending marketing communications: When you sign-up you will have the choice to choose to receive promotional communications from us by clicking the opt-in button.In line with the General Data Protection Regulations (GDPR) we store that consent for you and your preferences. You can always update your preferences later by either logging into your account or clicking the unsubscribe link at the bottom of the communication.

How to contact us?
If you have any questions or concerns about this Privacy Policy, please contact us at help@monstersmoneyclub.com

If you wish to report a security breach, please contact us at help@monstersmoneyclub.com